Frequently Asked Questions (FAQ)

EXHIBITOR

When can I book the booth/space for the fair?

We are opening the booth/space registration.

Please give us your information (Company name, address, email, contact person, telephone, and product display). We will send you all necessary information for booth/space registration.

How is the registration process?

Choose the available suitable booth/space

Receive the quotation for the booth

Review the draft contract before signing

Make payment as stated in the contract

What if I want to change the booth location after the contract is signed?

We accept the change if the available booth location is suitable for your company’s demand and our policies. We will compose the Appendix to confirm your new booth location (if any).

I registered the standard booth but want to change to raw space. How is it?

You still can change the standard booth to raw space location after finishing raw space’s registration process and pay additional fees.

I registered for raw space but want to change to standard booth. How is it?

Please contact HAWA the organizer to book the standard booth.

How are the terms of payment?

After signing the participation contract, there are three stages for payment:

  • 1st stage: 30% upon signing contract
  • 2nd stage: 50% before 30 Oct 2022 
  • 3rd stage: 20% before 8 Feb 2023
Can I pay in cash?

If the value is under 20 mil VND, we will accept the cash payment.

The currency in my contract is USD, can I pay in VND?

Yes, you can pay in VND. The value will be exchanged according to the exchange rate listed by Vietcombank (selling rate), at the time we receive the payment.

The currency in my contract is VND, can I pay in USD?

Yes, you can pay in USD. The value will be exchanged according to the exchange rate listed by Vietcombank (selling rate), at the time we receive the payment.

How do I receive the invoice for the payment?

If your company is in Vietnam: we will send the VAT invoice to you via post.

If your company is oversea: we will send the Invoice to you by email.

I don’t need the Tax invoice, can I get a discount for the tax?

All of our prices (booth/space, advertising …) are VAT included. We can’t subtract the VAT due to Vietnam’s Tax law.

How high are the Hall A1, A2 (indoor area) and Tents (outdoor area)?

Hall A1, A2: 12m

Tents: 9m (top of the tent), 3.9m (walls of the tent)

What are included in a standard booth?

A standard booth 9m2 (L3m x W3m x H2.5m) includes: Aluminum frame system; exhibitor’s company name fascia board; carpet; 01 information desk; 02 folding chairs; 02 x 40W fluorescent tubes; 01 power socket (220V-5A), 01 waste basket. 

What are included in a raw space location?

Only the space, the exhibitors build up the booth with their own design.

Raw space DOESN’T include: electricity, facilities, management fee, deposit fee, work passes and other fees …

How do I prepare for the booth?

The Organizer will send the guideline to you.

Prepare and submit the required documents.

Standard booth: electrical & furniture rental (if any).

Raw space: booth design, electrical drawing, electrical rental & furniture rental (if any).

Receive the Exhibitor kit: Exhibitor Manual, Exhibitor badges, Visitor invitation, Opening ceremony invitation.

How high is the standard booth?

The height is 2.5m.

How high is the raw space?

Indoor area (Hall A1, Hall A2): maximum height is 4.5m (for upgraded shell scheme is 3.5m).

Lobby and Corridor area: maximum height is 3.2m.

Outdoor area (Tent A3, A4, A5, A6, A7, A8): maximum height is 3.5m (for upgraded shell scheme is 3.5m).

The height of common partitions between booths is 2.5m. When the common wall of the booth is higher or lower than the above regulation, the contractor has responsibility to cover the wall uncovered (the exposed frame will cause the adjacent booths bad view).

Please refer to the Exhibitor Manual.

Is there any contractor to make a special booth?

The official contractor of the fair: Tan Minh Tien Co., Ltd.

And also other outside contractors:

  • Huu Vinh
  • Novas
  • Space Jsc
  • T.H.C Design
  • Viet Art
  • Canh Co Vang
  • Kingsmen
  • Pico
How is the electricity for my booth? (move-in days & fair days)

For standard booth: there is 01 power socket (220V/5Amp) (for one equipment usage only).

For raw space: please refer to the Electrical Rental Form in the Exhibitor Manual.

How to rent the furniture/equipment?

Please refer to the Furniture Rental Form in the Exhibitor Manual.

Can I hang the cable / hoist winch from the hall / tent roof?

Hall A1, A2: Yes, please contact SECC for more information.

Lobby, corridor: No.

Tents: No.

How to register and pay management fee, deposit fee, worker passes?

Please contact SECC for more information.

When is the deadline for submitting the booth design/electrical drawing/electrical rental form/furniture rental form?

Please refer to the Exhibitor Manual for more information.

What if I don’t submit the booth design/electrical drawing/electrical rental form/furniture rental form?

Booth design: The Organizer reserves the right to request to change the booth design if that can cause bad influence on other booths, and prohibit any exhibitor or contractor from constructing the booth if not submit the booth design. 

Electrical drawing & Electrical rental: SECC has the right to prohibit any contractor from constructing the booth if not submit the layout, or the layout is not reaching the safety standard. And a surcharge will be applied for late registration or onsite registration.

Furniture rental: Your constructor applies a surcharge for late registration or onsite registration.

Can I move-in earlier than the scheduled time?

No, please follow the fair schedule. Please refer to the Exhibitor Manual for more information.

Where can I park my truck/container truck?

Please contact SECC for more information.

What are the differences between exhibitor badge & worker passes?

Exhibitor Badges: issued by the Organizer (free of charge):

  • Standard Booths
  • Manager/Supervisor of Raw Space location
  • Exhibitor staffs who carry the exhibit and set-up the booth

Work passes: issued by the SECC (110,000VND/badge):

  • Workers who do the structural work of the booth (frames, walls, paint, …)
  • The SECC will supervise the usage of Worker passes.
  • In case, workers don’t have Worker passes or use other passes, SECC will stop the booth construction and Exhibitor must be overcharge fee for the Worker passes.
What if I don’t wear the badges?

You will not allowed to enter the venue.

For security reason, badges must be worn at all times within the show (including build-up and dismantling period) by any person including all contractors’ staffs having access to the event.

Can I borrow the trolley?

Yes, please contact AEL (official on-site logistics). The trolleys are limited in quantity and usage time.

Can I rent the air compressor?

No, you need to use your own air compressor.

Note: Air compressors used for construction, required to have Valid Certification for Safety. If the Certification has expired, the air compressors must be inspected for new certification at the Inspection centers (the Organizer doesn’t guarantee for the Air compressor).

Is there security staff to take care of my booth?

General security services will be provided within the exhibition venue, the Organizer shall not be liable for any loss or damage to exhibits or other properties of the exhibitor or any injury to persons in any time before, during and after the exhibition.

All the Exhibitors must take utmost care of their exhibits and belongings. You are recommended to incorporate a lockable cupboard in their booth for souvenirs, consumable & important items; or to hire a security guard for your own booth.

How is my booth after the opening hours?

After the opening hours, you need to cover your booth.

The fair’s entrances will be sealed until the opening hour of the next day

Does the Organizer remove the trash for my booth? (move-in days & fair days)

No, you must remove and clean up all the trash and materials from building up the booths.

In the fair days, can I carry my stuff in and out of the venue?

You can only carry your stuff in and out of the exhibition venue before the opening hours for visitors.

  • Carry in: no document required
  • Carry out: require Move-out form (issued by the Organizer)
When can I move-out?

After 5pm of the last fair day until 10am of the next day.

Early move-out is not accepted.

What document do I need to show to carry my products out of the venue?

You need to show the Move-out form (issued by the Organizer) to the security staffs

This form will be distributed to each booth at 5pm on the last fair day

I need to go to the airport to fly back to my country earlier than the fair’s ending time?

Early move-out is not accepted. Please follow the schedule.

Trung tâm Hội chợ và Triển lãm Sài Gòn (SECC)